Help and Support

This page contains information and contact details of organisations that offer help and support with mental health, abuse and safeguarding. Please use the quick links below to jump to the relevant sections of this page.

Cost of Living Information and Support

Many of us are concerned with the rising cost of living and Halton Borough Council have helpfully put together this list of resources for support and services that are available in Halton to help you.

Support for Mental Health

You can view a PDF version of Mental Health Crisis Support services here.

Northwest Boroughs Help in a Crisis

The organisations referenced on this page will cover all the geographical areas including Halton, St Helen’s and Warrington. The 24/7 helpline is for all ages.

Call 0800 051 1508

Papyrus – Prevention of young suicide (up to age 35)

Helpline, text and email service providing confidential support and advice to young people and anyone worried about a young person who self-harms and is at risk of suicide.

National Confidential Helpline – HOPELineUK If you are a young person at risk of suicide or are worried about a young person at risk of suicide: 0800 068 41 41


A free 24-hour listening service available every single day of the year. You can talk to us anytime you like, in your own way, off the record, about whatever’s getting to you.

Tel: 116 113

Happy, OK, Sad

Providing local support, resources and advice on mental health for Warrington residents (adults, children and frontline workers). Providing links to national support networks for any person struggling with their mental health. –

Young Minds

Providing three different services to parents and carers who are concerned about their child’s mental health, up to the age of 25. –

Mental Health In The Workplace


Providing support, advice and resources on mental health for frontline and key workers providing services during the pandemic. –

Support re Domestic Abuse

In an emergency dial 999. If it’s unsafe to talk press 55.

Find a local Safe Space near you that you can go to make a confidential call for help.

Live Online Chat: (Mon – Fri 3-10pm)

Call: 0808 2000 247 National Domestic Abuse Helpline (Open 24/7 – all calls are FREE)

Visit: for Resources, blogs, advice, and articles to help you recognise the signs of abuse.

Support for Survivors of Domestic Abuse:

Support for Male Victims of Domestic Abuse:

For Legal Advice and Protection:

Domestic Abuse  – Support for Children and Young People


The NSPCC has issued guidance for spotting and reporting the signs of abuse on their website.

The NSPCC Helpline is available for anyone with concerns about a child to contact for professional advice and support.

Telephone: 0808 800 5000

Email: [email protected]


Childline is available for children and young people to reach out for help and support by phone or using their online chat service. They also provide specific guidance for young people on how to get help and what to do if they are worried about a friend.

Telephone: 0800 1111


Kooth is a free, safe and anonymous online support for young people. You can speak to someone online by visiting

Help and Support for Vulnerable People re Covid-19



Safeguarding – Adults


If you are worried about an adult and think they may be subject to abuse ring Halton Borough Council

Tel 0151 907 8306 (Monday to Friday 9am to 5pm)

0345 050 0148 (out of hours)


Tel: 01925 443322 (Monday to Friday 9am to 5pm) or 01925 444400 (out of hours)

St Helens

Tel: 01744 67 66 67

Safeguarding – Children


If you suspect a child is being abused and you are a child, parent or member of the general public, Children’s Social Care can help and advise you.

Tel: 0151 907 8305 (Mon-Thurs 9 am – 5 pm, Fri 9 am – 4.30 pm)

0345 050 0148 (out of office hours and throughout weekends)


Tel: 01925 443322 (Monday to Friday 9am to 5pm) or 01925 444400  (out of hours)

St Helens

Tel: 01744 676600

Online Support

Parents Guide for Safe YouTube and Internet Streaming for Kids

Money and Debt Advice



St Helens

Homelessness and Housing Advice



St Helens